How long does the assessment take? +
The full assessment takes approximately 30 minutes. The questions are open-ended and behavioral — they ask for specific situations, not yes/no answers. The more specific and honest your responses, the more precise your Scorecard will be.
Can I upgrade from the Assessment tier to Full Membership? +
Yes. If you complete the Assessment and want to continue into the full development experience, you can upgrade at any time. Your Scorecard results carry over — you won't repeat the assessment.
How does the monthly 1:1 coaching session work? +
Elite members receive one 60-minute coaching session per month directly with the founder. Sessions are scheduled through the platform, conducted via video call, and built around your specific development focus, your Scorecard results, and whatever you bring to the conversation. The agenda is yours.
Why is Elite Membership limited to 16 members? +
16 members at one monthly session each is 16 hours of direct coaching per month — the maximum that can be delivered at the quality this tier demands. The limitation is real, not a marketing tactic. When spots are full, they're full.
Why is there a 3-month minimum commitment on Full and Elite Membership? +
One quarter is the minimum amount of time it takes to complete a full growth cycle — assessment, weekly coaching, action commitments, and a documented evidence portfolio. The 3-month commitment ensures you get a complete quarter of data and growth before deciding whether to continue, rather than judging the system on a partial cycle.
Can I cancel my membership? +
Full Membership and Elite Membership require a 3-month minimum commitment to complete one full quarter of growth work. After your first 3 months, both tiers move to month-to-month and you can cancel any time through your dashboard. Your Scorecard data and evidence portfolio remain accessible to you after cancellation.
Is Emerge only for retail leaders? +
The methodology was built from a decade of retail leadership experience and the assessment questions are calibrated to retail environments. The six competencies — Restraint Under Pressure, People Acuity, Operational Command, Courageous Communication, Full Ownership, and Business Acumen — are universal. Leaders from adjacent industries including hospitality, logistics, and franchise operations have found the platform directly applicable to their work.